About Us

CodeBaby Overview
CodeBaby Corporation delivers a fully animated, expressive digital character (a CodeBaby) that engages customers at key points in the online experience. We focus the CodeBaby Conversation at points of predictable emotional escalation. These are points where customers are more receptive, but also “moments of truth” where the customer relationship is at stake. We focus the CodeBaby Conversation on optimizing measurable customer objectives that include: lead capture; cross-sell/up-sell; click-to-buy optimization; complex web tasks; web navigation; customer support; and so on.

With our clients, we apply a simple guiding principle … if you had a customer professional sitting next to your customer at a specific point in the online experience, what would you have them say, and what would you have them do? That’s what we do with the CodeBaby Conversation, but with some additional techniques and intelligence applied given the digital nature of our presence. Simply put, we sell the value of highly interactive, personally engaging, emotionally intelligent conversations for the online customer experience. CodeBaby is a privately held company with offices in Colorado Springs, Colorado and Edmonton, Alberta.

History of an Interactive Character Software Company

In 2001, CodeBaby was founded as a think tank project in Edmonton, Alberta by Dr. Ray Muzyka and Dr. Greg Zeschuk, Co-Founder/Co-CEO’s of a leading gaming software company, Bioware (now part of Electronic Arts). Their premise was simple … that the highly realistic, emotionally engaging characters they knew in the gaming space could make a difference in the web space as wellConversion Rates and Customer Experience.

In 2008, the company recruited as CEO, startup and venture veteran Patrick Bultema. Patrick’s entire career has been focused on the intersection of customer experience and technology. Most recently a Venture Partner at vSpring Capital, but he has been active in 10s of VC financed companies as a board member, investor, and CEO.  Ray and Greg continue as Co-Chairs and the largest investors in CodeBaby.

With offices in Edmonton, Alberta and Colorado Springs, CO, we forge ahead with a veteran management team led by our CEO, Patrick Bultema. Our leadership brings years of startup savvy, passion for digitally engaging technology, and innovative ideas to further CodeBaby’s ambitious goal: optimizing the customer experience.

Our Culture and Dedication to Optimizing the Online Experience
At CodeBaby, we believe that innovation occurs at all levels: our product, our people, and our culture. We fuse the edgy and innovative with traditional business smarts to create a fun, fast-paced, and challenging work environment. Developing, implementing, and promoting CodeBaby technology demands a broad range of skill sets.

Every employee at CodeBaby is intelligent, ambitious, and passionate. But the concept of “teamwork” is essential to the CodeBaby culture. We bring together a unique blend of talent to create a versatile and dedicated team that strives to deliver valuable results through digitally engaging, interactive character conversations.