CodeBaby

Robert Gaffney named CodeBaby Chief Financial Officer

jackie.parkinson — Tue, 24 Aug 2010 16:49:55 +0000

For Immediate Release:

MEDIA CONTACT:

Jackie Parkinson

719.387.8358 ext. 126

Robert Gaffney named CodeBaby Chief Financial Officer

COLORADO SPRINGS, Colo. – August 24, 2010 – CodeBaby® would like to welcome its new Chief Financial Officer Robert Gaffney. Gaffney brings experience and leadership to the CodeBaby team, adding solid financial oversight to the game-changing company.

Recently, Gaffney worked as Chief Financial Officer of Intelliden, Inc., a private venture-backed network management software and services company recently acquired by IBM. While with Intelliden, he was instrumental in implementing rigorous financial controls and cost efficiencies while working as a strategic partner to the CEO to scale the company.

With a results oriented personality and a broad experience in accounting and financial management, Gaffney is looking forward to contributing to CodeBaby. “CodeBaby offers a unique product that has enormous potential. I’m excited to apply my experience to CodeBaby, build relationships with the team and create a very successful company,” said Gaffney.

“We are pleased to have Rob with us. He has drive and ambition that will help keep our eye on the ball to build a category making company,” said CodeBaby CEO Patrick Bultema.

A Charter Financial Analyst, Robert Gaffney holds a bachelor of business sciences degree in accounting from the University of Colorado and holds a master’s degree in business administration from the University of Chicago.

About CodeBaby:

CodeBaby is a privately held internet software company with offices in Colorado Springs, Colo. and Edmonton, Alberta. Its cutting edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers to optimize results.

These customized and interactive conversations are creating value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. With extensive analytics, CodeBaby Monitor allows clients to track and tune CodeBaby Conversations to achieve dramatic results that include lead capture, cross-sell / upsell, customer service, online learning, and other web tasks. To learn more about CodeBaby, visit www.codebaby.com.

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CodeBaby names Scott Calvert as VP of Sales

angela.smith — Thu, 05 Aug 2010 17:19:51 +0000

For Immediate Release:

MEDIA CONTACT:
Angela Smith, Public Relations Specialist
Angela.Smith@CodeBaby.com
719.387.8358 ext. 106

CodeBaby’s Executive Team Continues to Grow

CodeBaby names Scott Calvert as VP of Sales

COLORADO SPRINGS, Colo. – August 5, 2010 – CodeBaby® announces the newest staffing addition to its Colorado Springs office. Scott Calvert will head up the CodeBaby Sales Team as the department’s Vice President.

Calvert brings a strong sales background and depth of experience to CodeBaby. Most recently, Calvert was the Senior Director of Channel & Direct Sales at Verio. While there, he helped bring positive revenue growth, launched a new channel program to more than 3,000 resellers and reorganized the Direct Sales Unit. Prior to that, he was VP of Sales on Demand at MX Logix, Inc. where he helped increase indirect and monthly revenues substantially. He also served as the VP of Sales and Marketing at Wireless Channels, Inc. and the VP of Retail at Inphonic, Inc. (Liberty Division).

“My goal for Codebaby is simply to provide collaborative guidance and leadership to the CodeBaby Sales Team with 100 percent dedication on growing revenues exponentially,” said Scott Calvert, VP of Sales.

“Scott is a very seasoned, successful sales leader. I think he has the drive, intelligence, start up savvy and is a match with our culture. Further, he has sales leadership qualities that will help us scale into the future,” stated Patrick Bultema, CodeBaby CEO.

A native of Oregon, Calvert has a B.S. from the University of Oregon. He and his family currently make their home in Highlands Ranch, Colo.

About CodeBaby:

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SaaS University Conference Features CodeBaby CEO as Keynote Speaker

angela.smith — Mon, 19 Jul 2010 18:31:11 +0000

For Immediate Release:

MEDIA CONTACT:

Angela Smith, Public Relations Specialist
CodeBaby
Angela.Smith@CodeBaby.com
719.387.8358 ext. 106

SaaS University Conference Features CodeBaby CEO as Keynote Speaker

COLORADO SPRINGS, Colo. – July 19, 2010 – CodeBaby announces CEO Patrick Bultema will be a featured keynote speaker at the SaaS University Conference in Washington, D.C. on July 20-22, 2010. Bultema will present: “Analyzing and Optimizing the Customer Experience Online.” Bultema’s keynote is part of the SaaS University Conference, which is recognized as the most comprehensive program in the industry on launching or running Software as a Service from a licensed business model.

“CodeBaby is a natural fit at this conference since we take the online customer experience and provide a unique solution with proven results, which are providing dramatic value for our customers, ” says Patrick Bultema, CodeBaby CEO.

Bultema’s session focuses on the ultimate measure of customer experience. In the past, this has been a face-to-face conversation, but this has changed now that customers prefer being online. His session provides insight into the nature of human behavior online, drawing from scientific theories and studies to help in overall website optimization efforts.

“Patrick’s presentation deals with a cutting edge topic; the psychology and science of how people interact with websites and the most effective way to maximize interaction and increase revenue as a result of that,” said Rick Chapman, Publisher and Managing Editor of Softletter. “Anyone who’s ever visited a website with interest in finding out more about a company’s products and services and left after a few seconds in disgust after experiencing a poorly designed interface will find this presentation of great interest.”

About Patrick Bultema:

Patrick Bultema is CEO of CodeBaby, a new media, internet software company providing innovations for online customer experience and conversion metrics. Throughout his career, Bultema has been recognized as an industry and company maker. He has served as an executive, venture investor, board member, and advisor to tens of venture-financed startups. He was most recently a Venture Partner with vSpring Capital. He was CEO of XAware, and CEO of FrontRange Solutions, a global CRM software company. He was a founder and Executive Chairman of Knowlix, and was Chairman and General Manager of the Help Desk Institute, then a Ziff-Davis company.

A noted author and speaker, Bultema is recognized as one of leading experts in the customer industry throughout his career bringing together technology and customer experience. He was founding Executive Editor of Customer Support Management Magazine, and has been a thought leader in the CRM space. Bultema holds a Bachelor’s degree from California State University and a Master’s from Princeton.

About CodeBaby:

About Softletter:

Softletter disseminates business insights for software developers and publishers through newsletters and seminars. Its staff of industry experts keep senior level industry executives, product managers, and key industry consultants abreast of business issues and trends in software publishing via a twice-monthly industry newsletter, Softletter, that tracks new marketing and distribution tactics, company operations, finance, pricing models, product management, and emerging technologies in the desktop, enterprise, Open Source and software-as-a service (SAAS) market segments. Seminars, such as Softletter’s groundbreaking “SaaS University Series”identify market shifts, new realities, and opportunities so that company executives can understand and profit from them. For more information about Softletter and its newsletters, seminars and other services, visit WWW.SOFTLETTER.COM.

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CodeBaby featured in Learning Solutions Magazine

angela.smith — Mon, 12 Jul 2010 19:34:42 +0000

CodeBaby featured in Learning Solutions Magazine

How do 3D characters help in e-Learning? Find out in the article “Animated Characters in e-Learning: The Benefits and Social Roles” in this month’s Learning Solutions Magazine. This in-depth article written by Audrey Dalton and Brian Friedlander takes a look at the role of 3D characters and the advantages they have in online learning. Click here to read the story.

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Listen to CEO Patrick Bultema’s interview on The Best Business Show

angela.smith — Fri, 09 Jul 2010 16:58:35 +0000

Listen to CEO Patrick Bultema’s interview on The Best Business Show

The Best Business Show, a popular syndicated radio show, featured CEO Patrick Bultema on Sunday, July 11. The business show looked at the growing trend of avatars on business sites.

Bultema explained why these 3D characters are gaining popularity and shared the CodeBaby Solution, which is providing dramatic results for its customers.

To listen to the interview, click here. And, be sure to take part on the online poll on The Best Business Show’s site – Would you use an avatar on your company website?

The Best Business Show originally aired the interview on Sunday, July 11 at noon (EDT) on “The Apple” WNYM – The Talk of New York (AM 970) and 6 p.m. (MDT) on KVOR in Colorado Springs, Colo (AM 740).

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Scottish Group Companies Expands Partnership with CodeBaby

angela.smith — Thu, 08 Jul 2010 18:22:45 +0000

For Immediate Release:

MEDIA CONTACT:
Angela Smith, Public Relations Specialist
Angela.Smith@CodeBaby.com
719.387.8358 ext. 106

Denver Glass Company’s online results — Clear to see

Scottish Group Companies Expands Partnership with CodeBaby

COLORADO SPRINGS, Colo. – July 8, 2010 - Denver-based Scottish Group Companies (SGC) expands its online partnership with CodeBaby. In July 2009, the company started with a CodeBaby Character on its Scottish Stained Glass website. Now, a year later you’ll find the popular CodeBaby Character, Martin, on all three of the company’s websites.

“We noticed our conversions doubled with the Martin character on the Scottish Stained Glass site, so it just made sense to add it to our other websites, Scottish Home Improvements and Scottish Window Tinting,” said Martin Faith, SGC Owner.

“This is a testament to how effective the CodeBaby Conversation is for our customers,” stated Patrick Bultema, CodeBaby CEO. “Owner Martin Faith is one of the first CodeBaby customers to expand like this, and I anticipate more of our customers to start doing this in the future.”

With each additional website, Faith increased the number of website pages the CodeBaby Conversation assists customers. The latest site, Scottish Window Tinting, has a CodeBaby Conversation on 20-percent of the site. That’s up from 10-percent on the Scottish Home Improvement site and 8-percent on the Scottish Stained Glass site.

“It’s the time of year when people are thinking about doing home improvements, especially to make their homes more energy efficient. So, it just made sense that this week would be a good time to launch the CodeBaby on the third site, Scottish Window Tinting,” said Faith.

To view the CodeBaby Conversations, go to:

www.scottishwindowtinting.com

www.scottishhomeimprovements.com

www.scottishstainedglass.com

About CodeBaby:

Scottish Group Companies (SGC) is a Denver, Colorado based family of companies comprised of Scottish Stained Glass, Scottish Home Improvements & Scottish Window Tinting.
Scottish Stained Glass, is the most successful stained glass studio of its kind in the United States.

As of 2009, over 30,000 leaded glass windows have been installed representing over 10,000 satisfied clients. Scottish Stained Glass’ practice is to ensure a 100 percent customer approval rating, which the company is proud to maintain through assiduous and thorough business practices.

Scottish Home Improvements has received the Gold Star Award from the Better Business Bureau every year since the company was formed. Gold Stars are awarded to companies with no complaints, and Scottish Home Improvements is proud to have a 100 percent customer satisfaction rating.

Scottish Window Tinting is the newest company of the three, dedicated to the installation of Vista and EnerLogic window films at your home or office. These films increase the thermal insulation of your property in the winter, while significantly decreasing the thermal gain (and reducing your air conditioning costs) in the summer

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Filing a report in Colorado Springs is as quick as one, two, three CodeBaby Character, Connie, makes the process click

angela.smith — Thu, 01 Jul 2010 16:19:23 +0000

Filing a report in Colorado Springs is as quick as one, two, three CodeBaby Character, Connie, makes the process click

The City of Colorado Springs has an online representative that’s helping folks reserve their favorite city parks or pay parking tickets. Connie is the CodeBaby Character whose interactive conversations guide you through the City of Colorado Springs’ website. This well-spoken avatar helps guide you to popular departments, where you no longer need to pick up the phone. Instead with the click of a mouse, you can find the closest public transportation, report graffiti or a wildlife problem, or even request road maintenance in your neighborhood.

We took to the streets of Colorado Springs to see what people were saying about their online experiences on the City’s site:

“I wanted to report a code violation, specifically, a bunch of overgrown weeds. Connie’s first set of options included code violations, so I was able to click right to what I needed instead of searching through the otherwise difficult to navigate Springs’ website. And, actually, Connie found the code violation phone number for me,” Tim, Colorado Springs resident.

Tim continued, “I found Connie incredibly useful, not only because she had exactly what I needed in an easy-to-navigate format, but also because, even on a usually-slow laptop, the program seemed to run perfectly fine without slowing down my computer at all.”

Another Colorado Springs resident, Audrey, used the CodeBaby Conversation to direct her to Mountain Metro Transit routes. “I had never taken the bus before so I went to the city site to find more information. The avatar greets you, and one of the options is public transit, so I clicked it. Then it shows all the bus routes. She gives you the option of a route explanation, so I chose to have her explanation, which was useful for the start and end times. I then used the trip planner to find the right route.”

Cindy, Colorado Springs resident, shared her experience about paying a parking ticket, “Since I had never seen a character like this before, I was kind of intrigued. It was unique. However, since the parking meter was broken at the time of the ticket, it has ended up being an issue that’s needed to be taken care of in person.”

Initial reports show the CodeBaby Conversations have significantly decreased call volume. With an average of 1,487 avoided calls per month to the City’s staff, this is adding up to considerable savings for the City.

To use Connie’s assistance for a city service, click here.

About CodeBaby:

These customized and interactive conversations are creating value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. With extensive analytics, CodeBaby Monitor allows clients to track and tune CodeBaby Conversations to achieve dramatic results that include lead capture, cross-sell / up sell, customer service, online learning, and other web tasks. To learn more about CodeBaby, visit www.codebaby.com.

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CodeBaby CEO Gets Onboard with Multi-City Online Marketing Summit Tour

angela.smith — Thu, 17 Jun 2010 17:50:53 +0000

For Immediate Release:

MEDIA CONTACT:
Angela Smith, Public Relations Specialist
CodeBaby
Angela.Smith@CodeBaby.com
719.387.8358 ext. 106

CodeBaby CEO Gets Onboard with Multi-City Online Marketing Summit Tour

COLORADO SPRINGS, Colo. – June 17, 2010 – CodeBaby announces its multi-city Online Marketing Summit (OMS) conference schedule, where CEO Patrick Bultema will be a featured speaker. The first of the conferences kicks off on June 18 in San Jose, Calif. where Bultema will present: “Decoding Customer Behavior Online.” This keynote is followed by additional speaking engagements at OMS conferences across the country.

“I am thrilled to be part of such an influential online marketing conference,” stated Bultema. “I look forward to sharing my professional, first-hand experience about online customer behavior. Plus, it’s the perfect opportunity to share the insights we’ve gained from the implementation of the CodeBaby Solution, which is just one example of a new form of personally engaging and highly interactive approaches that are proven to boost leads and sales.”

Bultema’s keynote focuses on the ultimate measure of customer experience. In the past, it has been a face-to-face conversation, but this has changed now that customers prefer being online. His session provides insight into the nature of human behavior online, drawing from scientific theories and studies to help in overall website optimization efforts.

CodeBaby Online Marketing Summit Schedule*:
06/18: San Jose, Calif.
06/21: Long Beach, Calif.
06/23: Denver, Colo.
06/30: Chicago, Ill.
07/08: Philadelphia, Pa.
07/19: Dallas, Texas
07/21: Austin, Texas
07/23: Houston, Texas
08/03: Orlando, Fla.
08/05: Miami, Fla.

* This schedule is subject to change.

For information about Patrick Bultema and the Online Marketing Summit, click here.

About Patrick Bultema:
Patrick Bultema is CEO of CodeBaby, a new media, internet software company providing innovations for online customer experience and conversion metrics. Throughout his career, Bultema has been recognized as an industry and company maker. He has served as an executive, venture investor, board member, and advisor to tens of venture-financed startups. He was most recently a Venture Partner with vSpring Capital. He was CEO of XAware, and CEO of FrontRange Solutions, a global CRM software company. He was a founder and Executive Chairman of Knowlix, and was Chairman and General Manager of the Help Desk Institute, then a Ziff-Davis company.

About CodeBaby:
CodeBaby is a privately held internet software company with offices in Colorado Springs, Colo. and Edmonton, Alberta. Its cutting edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers to optimize results.

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CodeBaby launches new product, CodeBaby Studio 4.0

angela.smith — Wed, 09 Jun 2010 17:14:40 +0000

For Immediate Release:

MEDIA CONTACT:
Angela Smith, Public Relations Specialist
CodeBaby
Angela.Smith@CodeBaby.com
719.387.8358 ext. 106

CodeBaby launches new product, CodeBaby Studio 4.0

New motion capture CodeBaby Characters emulate real human movement

COLORADO SPRINGS, Colo. – June 9, 2010 – CodeBaby unveils its latest software, CodeBaby Studio 4.0, today. This award-winning eLearning product allows companies to quickly and easily create engaging online training using 3D avatars.

Along with the updated, easy-to-use interface, CodeBaby Studio 4.0 has two motion capture (mocap) characters available now and more available later this year. Additionally, the software reads MP3 formats and is Windows 7 compatible.

“CodeBaby uses state of the art animations in CodeBaby Studio 4.0. The mocap characters’ gestures are realistic because they are captured from real human movements. We’re one of a few companies that can offer this kind of technology,” said Tony DeLollis, CodeBaby Chief Technology Officer.

With automatic lip-sync and auto-animate, users do not need animation experience to create a customized CodeBaby Conversation. Users simply choose a CodeBaby Character, upload audio, and animate to create a memorable training session.

Patrick Bultema, CodeBaby CEO stated, “With CodeBaby Studio 4.0 release, we demonstrate our commitment to engineering interactive solutions that provide rapid time to value for our customers. Additionally, we have proven results with the CodeBaby Conversations, such as increased engagement, learning retention, and improved job performance.”

CodeBaby Studio 4.0 Top Features:
• Mocap characters
• 24 standard characters with 300 gestures
• Imports MP3 and WAV formats
• Easy drag and drop feature
• Windows XP, Windows Vista, and Windows 7 compatible (32-bit & 64-bit)
• Automatic lip-sync and auto-animate
• Multiple character interactions and scenes
• Closed-captioning
• Swap characters

CodeBaby Studio 4.0 is part of an eLearning subscription through CodeBaby. Existing customers who are current on maintenance can upgrade from their existing software for free. For more information or for a free 45-day trial, click here.

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CodeBaby Character, Dr. Funk, is featured in the June edition of Inc. Magazine.

angela.smith — Tue, 08 Jun 2010 18:23:07 +0000

CodeBaby Character, Dr. Funk, is featured in the June edition of Inc. Magazine.

Dr. Funk

The article looks at the effectiveness of the CodeBaby Conversations on the Tekno Bubbles’ website. It also looks at the increasing popularity of avatars on websites. To read the entire article, click here - Technology: An animated salesperson – Why your website needs an avatar