Showcase

CodeBaby characters in action, bringing emotion to the web CodeBaby digital characters are changing the face of the web. Check out how these companies used the CodeBaby solution to engage customers, carry their corporate brand or persona, and optimize customer functional objectives on the web. Here are just a few of the organizations that are using CodeBaby digital characters.

Logitech Logitech is a world leader in electronic peripherals, providing products for navigation, communications, gaming, digital music and home entertainment. Logitech uses a CodeBaby character named Jess to present their latest product: a WiFi music player called the Squeezebox. Jess provides an interactive explanation of the new product, along with matching the buyer to the right Squeezebox for them. Jess seeks to boost online purchases and ease any customer confusion about the new product offering.

Bestselling Author Stephen Coonts Meet New York Times bestselling author Stephen Coonts in his beautifully illustrated virtual office where he gives viewers the opportunity to “click to buy” his latest book, visit his bookshelf and get a personal tour of his “Deer Creek Farm” in West Virginia.

PPCC Meet Addy, an enrollment specialist for Pikes Peak Community College. Addy helps potential PPCC students through the enrollment process by offering applicants opt-in and automatic help segments.

Net Nanny Net Nanny offers a suite of Internet protection tools for parents to monitor and protect their children online Molly, the Net Nanny CodeBaby, assists visitors with purchasing or signing up for a trial version of their award-winning software.

Colorado Springs Police Department Meet Officer Smith, the newest addition to the Colorado Springs Police Department. Officer Smith guides users through a Crime Report form, answering questions and helping users understand the reporting requirements and process.

Scottish Stained Glass Martin Faith, owner of Scottish Stained Glass, trained in Scotland and has 20 years of experience in both residential and commercial applications from Colorado to Florida. He is also the voice behind “Martin” the Scottish Stained Glass CodeBaby. Online, “Martin” introduces web visitors to the wide variety of stained and leaded glass treatments available, with emphasis on options that add energy efficiency, beauty, and privacy.

We-Belong We-Belong.com by Recognition Services offers custom emblems for a number of organizations and events. Ellen and Eddie introduce visitors to the wide range of emblematic products and help users request a price quote.

Provident Financial Group Provident Financial wanted to assist senior homeowners with the process of determining if they are eligible for a reverse mortgage home loan. Enter CodeBaby Eva with an ‘eligibility quiz’ and helpful ‘next steps’ that make the process simple and engaging.

The City of Colorado Springs The City of Colorado Springs, CO uses a CodeBaby digital character to strengthen their online user experience and decrease phone calls into their main line. Their CodeBaby, Conny, helps users with the most common and critical issues: request city services, review transit schedules and maps, pay parking tickets, find the nearest park, or search the city’s many resources.

Champion Windows Meet Natalie, the newest addition to the Champion website. As a representative of Champion, Natalie understands that homeowners have a constant need to improve and maintain their home investment. Natalie helps users contact the company with project ideas, and helps site visitors understand the value of using Champion over other home improvement companies.

Christian Camps and Conference Association Meet Jason and Jenny longtime members of the CCCA community as they provide a warm welcome to visitors and serve as valuable resources for those interested in learning more about CCCA camps, membership or upcoming events. “So, what can we do for you today?” asks Jenny.

MotorNeeke Motor Neeke’s Codebaby helps website users find the perfect car for their needs, learn how to negotiate the best price for new and used vehicles, and more. The site, tailored to help local military personnel get the best deal on vehicles, uses CodeBaby as a teaching tool. Future conversations will include tips for negotiating vehicle financing, things to know before buying a car, and how to get the best trade in value for your current vehicle.

Tekno Bubbles Tekno Bubbles provides a unique and wild experience: bubble mixes and machines that glow in the dark for parties and events. Their eclectic website now features a groovy CodeBaby character named Dr. Victor Van Funkalicious. The Doctor represents the fun Tekno Bubbles brand, assists users looking for important company information, and optimizes the “Click-to-Buy” process through helpful product explanations.

PhilanthroCorp PhilanthroCorp offers planned-giving services to individuals, para-church ministries, mission agencies and local churches. They provide users with a unique tool called the Estate Plan Organizer that helps users draft a will or trust and designate their stewardship contributions. Two CodeBaby characters walk users through the lengthy process of estate planning, providing encouragement and assistance.

WHOW Inc Marsha, L’Oreal, and Cheri are real people involved in Women Helping Other Women, or WHOW. Their CodeBaby characters assist visitors to the WHOW!® Online Community Centers day and night by providing resources, welcome, and support.

Liquid Dreams Pools With their unique line of custom pools and outdoor living products, Liquid Dreams Pools uses CodeBaby technology to enhance their online customer experience and boost lead capture. Their CodeBaby character, Tammy, provides helpful site navigation, timely contact assistance, and acts as a tour guide for the product showcase.

Hoff and Leigh Hoff & Leigh is the oldest real estate brokerage firm in Colorado Springs. Holly, their CodeBaby, engages customers and helps them navigate the website.

Classic Homes Classic Homes started building single family homes in 1989 and is now one of the largest, most respected homebuilders in Colorado. The company offers over 50 unique floor plans in 17 different neighborhoods. “Paige” is the Classic Homes codebaby. She identifies useful information on the website, and guides prospective home buyers to find the right home by searching for size, style, floorplan, or neighborhood.

The Hotline Magazine The HotLine Magazine leads the discussion on the future of Customer Support delivered online through Software-as-a-Service (SaaS). Their CodeBaby character delivers a survey aimed at capturing best practices currently employed in the Support industry. The CodeBaby provides potential participants helpful information regarding the survey process.

Colorado Springs Visitors Bureau The Colorado Springs Convention and Visitors Bureau is the voice of Colorado Springs. Their CodeBaby, Katharine, welcomes site visitors and helps them sign up for an Official Visitor’s Guide.

Bell Sympatico Canada’s largest Internet service provider has deployed a CodeBaby digital character to deliver web-based support to Sympatico’s 2.5 million ISP subscribers– and in turn reduce the number of calls to the Bell call center.

RBC Royal Bank Canada’s largest company, Royal Bank of Canada, uses a CodeBaby digital character named “May” to assist customers with their online banking needs.

Western Union Western Union is a financial services and communications company with branches in over 240 countries and territories. Western Union is known for its products including money transfers, money orders and commercial services available both locally and internationally. Western Union developed TalentPORT, an internal resource to employees, giving users access to classes, information on WU products and more. “Anna” is the face of TalentPORT, greeting new users and helping to introduce and guide them around the portal.

Phil Long The Phil Long family of dealerships has been serving Colorado for over 60 years. They use a CodeBaby character named Val to assist curious online shoppers or existing customers. Val is concise and helpful, guiding prospective customers to find the vehicle or features they want, contact the dealership for a test drive, search and order parts, or make service appointments at the dealership.

Red Noland Auto Group Red Noland Auto Group is a leading Cadillac, Infiniti, Jaguar, Land Rover and Saab dealer serving Colorado Springs and Denver, CO. As a Personal Car Expert, the Red Noland CodeBaby helps Web visitors find great used cars in the Red Noland Preowned Inventory.

America’s Foundation for Chess America’s Foundation for Chess utilizes the game of chess as a learning tool for elementary school students. Their CodeBaby – “Wendy” – helps teachers navigate their internal portal to find the latest materials or resources. NOTE: Wendy can only be found by logging into the TedNet area of the site.