CodeBaby Blog — The Online Customer Experience

CodeBaby Chairmen Dr. Ray Muzyka and Dr. Greg Zeschuk visit to Colorado a successful venture

May 6, 2010

We were thrilled to have our CodeBaby Chairmen Dr. Ray Muzyka and Dr. Greg Zeschuk, also known as the rockstars of the gaming industry, visit our Colorado Springs Office on April 26 and 27. Their visit was a huge success and included a VIP reception, lectures at local universities, breakfast with the CodeBaby staff and [...]

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Customer goes online: Bultema gives unique perspective to locals

April 22, 2010

The Pikes Peak Chapter of Public Relations Society of America (PRSA) served up an incredible luncheon on Thursday, April 15. We were honored that CodeBaby CEO Patrick Bultema was asked to present the keynote address, which focused on how the customer experience has gone online. More specifically, he talked about the challenges of making the [...]

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A Haunt to Remember: CodeBaby and Tekno Bubbles partners together for the 15th Annual Halloween & Attractions Show

April 20, 2010

I definitely wasn’t prepared for the types of costumes we would be seeing at the 15th Annual Halloween & Attractions Show: a St. Louis queen who was oozing blood from her curling iron burn, the girl from the Exorcist with a mobile bed, a demon character (who I mistook for my ex-husband), and Nurse Rachet [...]

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CodeBaby Customer Stories: Scottish Stained Glass

February 23, 2010

With the start of a new year, we wanted to start sharing the success stories of our customers. We have so many partnerships that continue to show dramatic results, but we thought we would start close to home with the business story of Denver-based stained glass company, Scottish Stained Glass.

Trained in Scotland, Martin Faith, Scottish Stained Glass Owner, has produced high quality custom stained glass for more than 25 years. In economic times when some homeowners are choosing to put off home improvements, Faith wanted a new and engaging way to market his company.

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The Uncanny Valley and Online Customer Experience

February 2, 2010

One of the common questions we get at CodeBaby is “Why use digital characters for enhancing online customer experience?” Followed closely by, “What makes for the most effective digital characters, and is more realistic better?” Turns out, it’s not what most people think.

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CodeBaby Suite Beta Released Today!

January 22, 2010

Today we’re excited to release CodeBaby Suite. We’ve been working away on this new web-based application that enters public beta today.

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Exciting Changes Coming to CodeBaby!

January 8, 2010

Over the past 8 months, we’ve been busy on some cool new toys. And next week, we’ll begin revealing these shiny new trinkets to the world.

We’ve spent our time and energy on exciting new technologies to enhance our ability to make the human connection in our digital world. These projects range from internal capabilities (to improve customer service and deliver) to new applications and tools for our customers to eventually use. Here’s a taste of what’s coming soon.

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Telstra's Smart Solution to Workplace Social Media Training

December 17, 2009

A company’s worst nightmare: An employee has tweeted about an internal corporate “incident”. The tweets hit the blogosphere, then the news. In one fell swoop, years of corporate image management are down the drain. Faced with this scenario, some organizations go to the extreme by internally banning social media sites (like Facebook, Twitter, and Flickr) [...]

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Why Social Media is Core to CodeBaby's Strategy

November 17, 2009

CodeBaby faces the challenge of creating a new category. Because of this, we have work to do in evangelizing the market on the vision of what a CodeBaby can do. Social Media is one of the best ways to do this, and is central to the CodeBaby strategy.

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